Gold Canyon Golf Resort & Spa

This was honestly one of the worst hotel experiences I've ever had. Check in went fine, though they told us we couldn't store the keys next to our phones or credit cards because they would get wiped (this turned out to be true, all of our friends got locked out of their rooms due to this.) We were a little surprised with how far we had to walk from our car to our room and I'm glad we rented a tiny car or else we would not have been able to get through the road to get back to the rooms because all the trucks parked there were blocking half of the road. We got into the room and noticed that it was very hot and then saw the sign that you aren't supposed to set the thermostat below 70. In the desert. When I set the temperature, I couldn't be sure whether it was actually set to 70 because it was an analogue slider thermostat that I hadn't seen since the 90's. Over the next three days, I don't think the temperature got below 78ish in the room unless we opened the sliding door to the outside at night. The next thing we noticed in the welcome brochure was that they don't offer daily turn down service. They'll bring you towels if you call the front desk, but they don't change sheets, they don't empty trashcans, no tidying whatsoever. We did call for extra towels once because there was some goop on one of the towels, which is when we discovered that the room phone didn't work. General problems with the room: the lights in the bathroom were all different hues, which was disorienting. The (tiny) mini-fridge was iced over and clearly hadn't been thawed in years, and one of the brackets on the door can holder was missing. We had trouble fitting a six pack in there. The headboard on the bed was screwed into the baseboard on the wall and wasn't secured any other way, which made it very unstable. Any twitch on the bed caused the headboard to slam against the wall to the point where I shoved a pillow behind the headboard to stop it from waking us up in our sleep. All these issues made for a bad experience, but the worst part came on the morning of check out. I had called the front desk the night before (from my cell phone, because the room phone didn't work) to request a late check out. The person at the front desk told me that was fine, and that we could check out before noon for free (normal checkout is 11) and every hour after that for a $25 fee. I said fine, we'll be out by noon. At literally 11:01 the next morning, a maintenance tech barged into our room without knocking, I was just in my underwear, my girlfriend was still in bed. He didn't notice me until I said hello, he apologized and left. Ten minutes later ANOTHER maintenance tech barged in without knocking and noticed me right away, apologized profusely and left. The front desk then called my girlfriend to see if we were still there and to try to shove us out the door. As I was packing the car the 2nd maintenance guy came up to me and apologized again and said that the front desk had called the room and there was no response so they assumed we had checked out. I said well our room phone doesn't work, and you should still knock before entering a guest room regardless of whether you think someone is in there or not. I gave two stars because the location is very cool and the restaurant was nice, though expensive. If this place was just a golf course, it would probably be fine, but the hotel itself was horrible.