YMCA of the Rockies - Snow Mountain Ranch Family Resort and Cabins

The good, the bad and the ugly of our stay at Snow Mountain Ranch! I'll start with the good and preface by saying my husband and I and our dog stayed here for 4 days. The Good - Scenery and location The Bag and the Ugly -This cabin was way overpriced in my opinion for what we received. We paid just shy of $1,000 for three nights. -Check in is quite late, 6PM. Check out is relatively early, 10 AM -Cabins are very dated, musty, gross and uncleanly. -My husband and I were only given 1 towel for our 4 days. It was very tiny and scratchy. -Bed and linens were not comfortable, scratchy and hard -Toilet paper is barley .5 ply if that. Holding it up, it's see through. -Hair dryer smelt of burning fire so did not use as we didn't want a fire. -On that note, the fire alarms kept going off when we would make breakfast because the oven isn't clean and smokes. Heard other cabins having the same issue for breakfast. -The public toilets by the downhill tubing were disgusting with feces everywhere, plugged toilets, no toilet paper, no soap - Maps given didn't have accurate information - campfire pits not located on map were they said they were (commons 2) and same with the mountain bike trails (didn't connect and weren't as stated). -The Bike trails were unusable with downed trees and overgrown foliage. -The "amenities" we wanted to use were extra or closed. To have a fire, you need to rent for $30 and they will give you wood for 20 minutes. There's also no seating at the fire pit so we had to sit on the ground. To buy more, it was $10 for another 20 minutes. When we got to fire pit, there was a ton of wood in the forest on the ground we could have use used they could have told us about. The dog park we wanted to use Saturday morning was closed. -Staff didn't have general information we were asking and we kept getting transferred around. At one point, someone booked us a campfire at an entirely different YMCA. -When we checked in to get our key to cabin, it took 45 minutes. -To charge extra for our dog every night when already paying for a pet friendly cabin is a bit ridiculous especially considering how gross our cabin was and how much the $75 fee was. -The cabin guestbook had been long filled up and not replaced in a very long time so others can't add. -Charged wrong card after specifically asking not to use a certain one, required multiple on file. -We were advised by others prior to our trip to not eat at the facilities due to food not being cooked/food poisoning issues so we packed our food in, so can't speak to food quality ourselves. We will definitely NOT be staying here again or advising others to do so either. Scenery was gorgeous, though!