X-Golf Coralville

Painfully understaffed and inconsistent application of rules. I'll keep it brief, every time I have gone to xgolf, I have got on the sim 5-10 minutes late due to the group ahead of us closing up a hole. Today we booked 2 hours and got our usually 5-10 minutes of waiting taken of the front end. Next we had a sim issue that needed resolved by staff - only 1 problem, there is literally 1 employee working. Working the kitchen, bar and troubleshooting issues was just not possible. We don't see the employee for 15 minutes while I assume he was making some food. Finally we get our issue resolved and resume play, we aren't getting drinks refilled with any consistency, but it's one employee so whatever. Promptly at what would have been our 2 hour reservation we are told to that we cannot even finish our hole because the next group is ready. We checked in before our round start time and were still left to wait. When we explained our late start and how long the mechanical issue took to be resolved we were told that on the web site the policy is 15 minutes of maintenance per hour and he was fully going to enforce that. Complete joke, lost any interest in returning. We've lost probably a couple hours waiting for sims at this place, just to be unable to finish a hole after a reservation with a lot of lost time. We had already paid and no compensation was offered. I would recommend finding somewhere else to go or open your own because I think there is plenty of room for improvement in the area!