Main Event Olathe

My family and I have been here several times for bowling and games and have not sat to eat. Last night was our first and last time doing so. We had a large party of twelve people and it's Saturday night, so we anticipated a wait. No problem there. While ordering our food, I was the 2nd person to order. I only had a coke and a plain double cheeseburger. I didn't receive my drink until almost 20 minutes later after the rest of the party had already received drinks. This seemed odd to me and to the party. Then the food was served about another 30 minutes later and I still had not received mine. There were people in the party who arrived later, ordered and received their drinks and food while I'm still waiting on mine. I finally had to flag down the waitress and remind her of the order that I already paid for, and see when I could actually get my food. About 15 minutes later they brought out some cold fries and a double cheese burger that looked like it may have been for another ticket. There was pieces of lettuce and onion on it. I can tell when you just take things off of food and send it to someone else just to rush the order out. So when I got my food half of the party was already done eating and on to playing games. My wife had already finished her food and sat there with me while I ate part of mine. This was the worse experience I have ever had there and I can say we will never sit down there to eat again. This is not the experience that you want your guest to have. I'm a Human Resource professional and I usually will only leave a positive review, but this was ridiculous. My family will be going to Dave and Buster's next time.