Hidden Meadows Golf Course and Discount Pro Shop

Incredibly disappointed. I dropped my clubs off to get re-gripped 2.5 weeks ago (6/11) and was quoted $2.50 per club for 11 clubs. A week went by, I hadn't heard anything. I called the club house for an update, the gentleman told me that he didn't see them so that meant they didn't have them. Thinking that the clubs were now missing, I came down to the course to investigate. They were still in the shop. The gentleman apologized and told me "you could've called. You didn't have to come down here. Andrew will call you when they're ready." Another week went by, I still hadn't heard anything. Tuesday, June 25th, I missed a call from the club house but they left no voicemail. The following morning I called back to see if my clubs were ready and was told that Andrew was "out golfing" and that he'd call me back as soon as he could. I waited until the evening, hadn't heard anything, called again and was finally able to connect with Andrew. He let me know that the clubs weren't ready yet but they'd be done by "either Thursday morning or Thursday afternoon." He said that he'd call me when they were ready. Thursday came and went, no call. I called him Friday morning to see where things were at, and he let me know that they had finished on Wednesday. A little annoyed by this, and the fact that they had now had my clubs for 2.5 weeks, I went down to the club house to pay the $2.50 per club (11 clubs for $27.50 without tax) that I was quoted, and Andrew let me know that the gentleman who quoted me was incredibly mistaken, and that the price was actually $137. I expressed my frustration and asked if there was any way to get closer to the original quoted price. Andrew told me that they could give me a free hat. I'm incredibly insulted that the thought of a free $25 hat will make up for the $110 price increase, lack of communication, the headache of believing my clubs were lost, and the passive aggressive comments made by staff when I asked questions. I first learned the game of golf at hidden meadows. I'm disappointed to say that I will not be returning.