Inn of the Mountain Gods

My stay at the Inn of the Mountain Gods was influenced significantly by its stunning location, earning a three-star rating primarily for this reason. However, several aspects of our visit fell short of expectations, particularly in terms of customer service and overall amenities. **Check-in Experience** The initial check-in process left much to be desired. We were not greeted warmly or provided with an overview of the hotel's amenities, which is typically expected at a resort and spa. The staff member at the front desk seemed disengaged, making us feel as though we were intruding on his workday. While the valet staff was friendly, their limited English proficiency created confusion regarding directions and services. **Room Quality** I booked a Superior King Luxury room, which was average at best. The room itself was adequately sized, but the bathroom was in need of modernization. On the positive side, the spacious television and picturesque lake view were enjoyable features. However, the closet was quite small, and we struggled to find sufficient storage space for our belongings, especially since only one robe was provided for two guests. **Casino Experience** The casino, advertised as 20,000 square feet, felt less expansive than expected, possibly due to the inclusion of open areas without gaming options. Nevertheless, the casino staff were welcoming and provided a more hospitable experience compared to the front desk. It is worth noting that drinks are not permitted on the gaming floor, and there are designated areas for consumption, which felt somewhat restrictive. While slot machines were abundant, the variety of blackjack and roulette options was limited. **Dining Options** Dining at the hotel offered mixed experiences. We had dinner at The Wendell, a high-end restaurant, where the service from our waitress, Melissa, was outstanding. She ensured that we were well taken care of. Breakfast at the bar area, however, was inconsistent. One staff member was unfriendly, while another was accommodating. The Market area had a limited selection, and some food items lacked quality, which was disappointing for a casino resort. **Other Amenities** We enjoyed a beautiful scenic walk along the trails, although finding our way to them required some effort, as there was little guidance from the hotel. The resort offers various activities, including biking, boating, skeet shooting, and horseback riding, but we had to figure out how to reserve these experiences independently. **Conclusion** Overall, my experience at the Inn of the Mountain Gods merits a three-star rating, primarily due to the breathtaking views and a few standout individuals who contributed positively to our stay. In the future, I may consider exploring other resort options or even a cabin stay, taking advantage of the nearby Casino Apache, which is also affiliated with the hotel.