Topgolf Albuquerque

UPDATE: Don’t bother responding to the generic response to the bad reviews. It’s a corporate form, saying they will pass on the concerns to the “manager” at the location. The managers at this location are part of the problem. What a joke! 😂 My family and I usually come here once every 3 weeks, because it’s expensive! It is totally worth it though, because there is nothing like it in Albuquerque and it’s great family time! However, tonight the food was terrible. I am telling myself they hired some new cook who was still learning the menu! My complaint isn’t more so the food, it was the manager that came over after our sever confirmed our sliders looked burnt. One manger named Jakob Croft, came by and said he would have it sent back, then before not even 6 minutes later, the burnt sliders were reserved to me, and another lady whom claimed to be “leadership” said the reason they are that dark is because of the seasoning and for safety reasons had to be cooked to a certain temperature! CLEARLY I understand you have to cook chicken to a certain temp, but we just order the same dish 3 weeks ago, which looked and tasted completely different! I would have understood that the kitchen is busy, or we have a new chef, but to come and lie to our entire table like we’re morons is what made this entire experience unacceptable! Two pictures of the exact same dish and what our previous order from 3 weeks ago was. Top golf is not cheap, we spend about $300 every time we go! Managers need to have better training on what acceptable food is, and provide better customer service. What a disappointment! On a positive note, golfing is always fun, and our server was really great, I felt bad she was the middle man and couldn’t help the kitchen’s mistakes and the one lady manager’s comments! I never leave negative reviews (in my 4 years, never left a 1 star review) because I am all for supporting businesses locally but this was absolutely horrendous food!