St. George / Hurricane KOA Journey

Stayed in a cabin for one night. I’ll let you form your own opinion based off my experience. I called the day of for a reservation that night. I asked for 2 accommodations. 1. That all the bedding be taken OUT of the cabin because I’m sensitive to perfumes. 2. That all the windows be opened. Now, keep in mind, they said they wouldn’t drop any room charges by removing bedding. I thought that was fine since I was asking them to do more work! Either way, they said they’d accommodate my requests. I get to the cabin. The bedding is all under the bunk beds(still in the cabin). There’s animal hair and dust everywhere. The tub looks like it’s been months since it’s been cleaned. The blinds all reeked of cigarette smoke. The dishes had food and smudges on them. The pull out couch(a bed they mentioned would be used for our 6 person group) never had the bedding taken off. There were PEE STAINS ON THE MATTRESS, food and drink messes in the fridge. I did not tip my housekeeper because there was nothing to tip them FOR. We had nowhere else to go and the after hours ‘help’ was less than friendly. The office reeked of perfume so badly when I went to check out I had a migraine for the next day. I will NEVER return to this KOA and frankly, they’ve swayed my opinions on ALL KOA’s now.